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Thread: sound/connection quality on my sc2010 is completely unacceptable

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  1. #1
    alfordmj Guest

    Default sound/connection quality on my sc2010 is completely unacceptable

    I use the new VOIP service Skype (www.skype.com) at home and love the quality.

    However, the sound/connection quality on my sc2010 is completely unacceptable.

    Other sound/mic/voice features are working fine.

    Anyway have similar problem/idea?

    Thanks!
    Mike

  2. #2
    digitaldoc Guest

    Default

    Maybe you're comparing your EV speakers to your Desktop's 5.1 Altec Lansing speaker system? ;)

    Are you on a broadband connection with your Scribbler? My <s>Scribbler </s>, Acer, works fine on broadband Skype but not on dial up.

    Do you have an array mic? If so change settings.

    Just some initial thoughts, since your "Other sound/mic/voice features are working fine."

  3. #3
    kgingeri Guest

    Default

    I think what you need is a patch file from Tatung (the actual manufacturer of this tablet). They have a specific patch (registry import file) for Skype. :)

    I've included the contents below. If you select/cut/paste and save to a file (say patch.reg) you can then double-click the file to import into you registry. After this reboot your tablet and all should be good.

    See http://www.tatung.com/tabletpc for other stuff [^]

    ---------------- start selection after this line --------------------
    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\W DMAudio]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\W DMAudio\Kmixer]
    "MaxNumMixBuffers"=-
    "MinNumMixBuffers"=-
    "StartNumMixBuffers"=-
    ----------- select up until but not including this line -------------

    you can also download and rename this attachment to "iskype.reg"...
    Download Attachment: [img]icon_paperclip.gif[/img] iskype.txt
    901Bytes

    Skype is a beautiful thing when it works - and it usually does! It's free P2P VoIP if both ends have the client or you can 'call out' to a land line for very resonable rates :)

    Hope this helps!

  4. #4
    digitaldoc Guest

    Default

    I used Skype on my Scrbbler 2100 last week and the sound was garbley gook. I am afraid to try the patch though, because I don't want to mess with my Dragon Dictate.[xx(]

  5. #5
    kgingeri Guest

    Default

    Sorry digitaldoc, I can't vouch for Dragon, as I don't use it.
    All I can suggest is to check and export the current settings so you can easily un-patch :-) (I didn't save the originals - I wish I had, it might help understand the fix) I do know the above patch removes the three buffer keys and their values.

    The keys are listed in the patch - so:
    - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\W DMAudio
    is simply a 'hive' (tree like structure not unlike Explorer shows you folders). Clicking on the final one "WDMAAudio" and going: File -&gt; Export, type a name like "orig-WDM.reg" - this will save the settings so later you could just double-click that file to reset back. I do know that the above patch removes the three keys and their values.
    - (See attached image)

    After saying all that - there is a simpler way! [eureka] Just set a restore point:
    - Start -&gt; Programs -&gt; Accessories -&gt; System tools -&gt; System Restore, and follow the prompts! :-)

    I suspect the values are only for enhancing recording - but I can't be sure - I am not real sure why removing them fixes the Skype problem in the first place.



    Image Insert:

    43.91KB

  6. #6
    jestes5 Guest

    Default

    I have a Compaq TC1000 and my skype has issues as well. I don't have the same drivers as the Tatung...Do you have any solution for me to improve my call quality?

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