I received one also. I'm probably just being cynical, but it looks like a big marketing effort. Say something nice and you'll be quoted, but tell them that the planner has problem. Well, thanks for your input.
It would be very nice if they listened and acted upon user's suggestions. That would be in line with my first impression to the "Seven Habits" many years ago. Sadly all I now see is a company more interested in profits than its "mission". I commented in an earlier post about their charging their customers for technical support. Still I'll probably respond.