Has anyone dealt with ebellking.com?

[jwill]

I have ordered a budget tablet from this website that I came across: ebellking.com. I was wondering if anyone had any experience with them as there is no information about them online. The only mention of them online is their eBay store (which is currently empty).

I'm pretty wary, perhaps slightly too late, but I sort of bought it on a whim without considering the retailer. I know that they are based in China, that doesn't bother me so much, but their website and emails are full of typos.

Any information would be appreciated. Thanks in advance

[docg]

the name seems familiar to me- I'm not sure if I purchased my digitzer replacement for my tungsten t3 from them, and they were from hong kong, but the main company is UK. I remember it took almost forever to get my product. I didn't file a case because it was only 3 dollars, and it was sent small packet which took over 1 month to arrive. You might want to check where the item is shipping from to get an idea of the arrival date. This would have been over 5 years ago, so I can't say if it is the same or not.

However, if that is not the same one I'm thinking of here is the UK company

http://www.ebellking.com/

Here are the steps you can follow for ebay
1. Wait until the standard expected shipping dates
2. The day after email the seller requesting information about the shipped item tracking number if possible- be sure to put that you expect a reply with 48 hours or you will open an ebay case
3. Wait the 48 hours- if no reply open an item not received case

You should know that usually sellers will respond because they don't like to have open cases with ebay. Just make sure you print or take a digital copy of the listing, the sales reciept and have everything documented for your case.

or if direct purchase from their website, after rereading your post. You might want to deal with your credit card agency ask them the procedures. Does this companies website have customer service? It looked liked they had an online chat.

all the best.

[goofball]

Seems like there's been no improvement in their products or there customer service, I bought 2 Flytouch 8 last week 19 Sept 2012, one seemed ok until you tried to down load anything from app store, just get error message no matter what, second one took 3 or 4 attempts to boot up and when it did the camera didn't work, by day 2 it wouldn't turn on at all. I was told I had to return them to their office in China, because the package weighed 3.5kg it would £80, a friend of mine bought one at the same time was given a return address in Surrey! When questioned about this I was told the UK address was a post office address only and if I didn't return it to china I wouldn't get a refund. At this point we both started a dispute with paypal, hopefully anyone buying from them has paid by paypal, if your not happy start a dispute within 20 days that way there is a chance you may get your money back, hopefully if enough people go down this route they will blacklist them, once this was done I was informed I could send the tablets back to there UK address, I will be posting parcel tomorrow so will update this post regularly untill it is resolved.
There UK adrress is, X ZHANG
Suite 226 Arndale House.
3 The Precinct Hight Street.
Egham,Surrey.
TW20 9HN
United Kingdom
Also fill one of these forms in for Surrey trading standards, they are aware of this company, my friend actualy got a call from them wanting more informatiion, so hopefully they will be shutting them down soon. http://www.surreycc.gov.uk/contact-u...forcement+Team