quote:Originally posted by champion6
This is a topic that has bothered me because our Help Desk will begin supporting "uneducated" tablet users. I have some related questions that aren't answered in any documentation that I have seen:
1. When the batteries in the keyboard drain, is there a "Battery Low" indication given anywhere?
2. When a user calls saying that the keyboard doesn't respond, is there any troubleshooting that can be done, besides "Can you install fresh batteries in the keyboard?"
Having asked these questions, I guess it's obvious that our users should have spare batteries available at all times.
Any help, based on previous experience, is appreciated.