I got my ST4110 two days ago. The wireless card reported scanning... but no connection. I called tech support, and after some lengthy troubleshooting and elevation to level 2 tech support the next day, they had me ship the unit to their Memphis repair shop next day air on their dime. Should have it back early next week. I was really disappointed, since I didn't get the docking station, a network connection is the only way I can transfer files and install software.