Just a follow up form an earlier post. After trying to charge my pda from the flexdoc usb port I recieved an error message indicating the device tried to draw too much power form port. My computer hung and from that period forward the usb ports were down, the fingrprint scanner was down and my sound drivers were toast.
spent half an hour with motion suppport on the 23rd (by the way support was quick to answer and seemed to be knowledgable and based in contintental north america - my guess would be inside the U.S. judging by the accent).
Anyway after attempting to reinstall drivers for the ports etc eventually it was decided could be a hardware problem and i have sent it in to tech support in toronto.
has anyone else had a similar problem. I don't think that any usb device should be capable of "blowing a port".