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Thread: I installed the 2005 Beta today. On running t

  1. #1
    Rod Guest

    Default I installed the 2005 Beta today. On running t

    I installed the 2005 Beta today.

    On running the app for the first time I got a critical database error.


    Image Insert:

    9.51KB

    Any suggestions?

  2. #2
    Rod Guest

    Default

    I did try a repair install to no avail.

  3. #3
    lethologica Guest

    Default

    Do you have anything in the database? (ie from an older version)
    If so then I would send it to Agilix, if not then I would uninstall and delete all traces of the program, then try again.

  4. #4
    Rod Guest

    Default

    Actually, I have done this.

    First I uninstalled.

    CHecked that program files/agi;ix/gobonder/ adn contents were gone.

    Then I went to 'My Documents'. There I sawa folder 'Go Binder Databases' whcih I deleted.

    So then I reinstalled adn get the same runtime error.

    What else have I missed?

  5. #5
    jamesivie Guest

    Default

    Is there a crash log in your documents folder in the "AgilixLog" subfolder? If so, please send it to me. I'm responsible for most errors of this nature. Also, given that not everyone is experiencing this problem, there must be something unique about your computer setup. Can you describe it for me? (Ie. What OS version (exactly), what brand, what language settings, any unique security settings, etc.)

    -James

  6. #6
    jamesivie Guest

    Default

    From the crash log you sent me, it appears to be some kind of disk read error. I'm not sure how that could happen consistently without the install/uninstall encountering similar errors, but we are still looking into it.

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