Hi all This may have been mentioned before, b

[sTABwound]

Personally, I still think it would be nice if a partitioning utility was included as part of the restore regime, especially on a machine with which has no backup options out of the box. Mind you, it would be nice if they could offer a CD drive for less than the cost of the national debt, but we live with that I suppose

Manufacturers provide restore disks for their own convenience, to make setting up at the factory and reinstalls easier and cheaper for themselves, any benefit to the customer can only be described as a fringe benefit at best.

Cheers

Robert

[charliekowalchuk]

well true as that may be, I still say that an image CD resolves a lot of conflicts about support issues that a customer could potentially do him/herself. Though it made it easier for a newbie computer user, it ultimately saved the company some pennies on support. As you said fringe benefit. But you make it sound like it was unintentional, which I doubt. Because of this post I did happen to find out from some of my peers that when they "reinstall" their windows (which more and more people are doing on a regular basis) they, by choice, are using their image CDs instead of the OS cds (which I'll point out, their computer came with both).

However, I am aware of some that did not. It's gotta be some license issue that saves them money or something (I don't know) or perhaps enough customer complaining got them to spend the extra pennies to ship the OS cds too.
I would be pissed as well.