Alpha Heating & Air Conditioning Company has twelve HVAC technicians that go out on the road every day to service customers. There used to be 15 techs but since business slowed down in 2008, three guys got laid off. As the economy slowly recovers, business is starting to pick up. After all, commercial HVAC units need regular service and while you can delay it, eventually repairs or maintenance is needed.
The techs are very busy and the owner could justify putting another person on the road because he is paying overtime to his existing crew. But hiring another technician means salary and benefits of around $60K and purchasing a new truck for another $60K with all the necessary equipment.