Need Restore CDs for HP or Compaq Tablets?

[odraighnean]

If you are looking for Restore CD's for HP or Compaq call 800-952-7689 and give them your serial number.

[mdavej]

Thought I'd revive this old thread. I see so many overpriced and pirated restore CD's on ebay, I wanted to let everyone know you can still get legal copies direct from HP at the above number for only $10 plus tax, shipped first class mail.

[valk1317]

good to know. I am having some trouble though with Hp's website locking for warranty information about My machine. says my serial number is invalid?

[mdavej]

In portrait mode, the label on the back, top right has the serial. It's the one on the left side of the label. I also wanted to add that the restore disks I just got from HP are a driver CD and a single DVD with the latest Tablet PC 2005 OS with SP2. They came regular mail in less than a week.

[deratristar]

quote:Originally posted by mdavej

Thought I'd revive this old thread. I see so many overpriced and pirated restore CD's on ebay, I wanted to let everyone know you can still get legal copies direct from HP at the above number for only $10 plus tax, shipped first class mail.


If your system is under warranty, it should be free. Mine was.

[WNewquay]

quote:Originally posted by valk1317

good to know. I am having some trouble though with Hp's website locking for warranty information about My machine. says my serial number is invalid?


If you have trouble, try leaving off #ABA (or similar) from the end of your product number.

More about warranties here:
http://mobilepcwiki.com/mpc/index.php?title=Warranty

[mdavej]

Bump

Not sure if they're still available but it worth a try, rather than lining the pockets of some ebay pirate. That is, if you have a COA.

EDIT: Should this be a sticky

[imported_admin]

I did call and verfy the number today and you can order this way. I didn't have an HP serial number to use, so I didn't actually talk to anyone but it appears to be a simple process.

Thanks mdavej for bringing this to our attention!

[110011]

I just purchased my tablet second hand and among other things, it seemed to me that the previous owner was less than scrupulous. When I ran Avast on it, there was a virus which was traced back to some XP Key changing software that the previous owner had downloaded from a torrent site. Anyway, I promptly deleted the file and the virus as well as the torrent software.

I called HP tonight and gave them the SN (had to get it from the BIOS since someone had removed the sticker from the back --silly pirates). Anyway, it seemed to work flawlessly. HP charged me $10.98 and said they would overnight the recovery CDs. Awesome

[Steve S]

1100: Thanks for posting about your experience. It's good to know that HP is still providing this service to our community!

[chibitrunks9]

I just purchased my tablet second hand and among other things......had to get it from the BIOS since someone had removed the sticker from the back --silly pirates......

Where did you buy this from?

[bmhome1]

1100's have the COA inside the battery bay. Enterprise lease selloffs often remove COA's as policy and/or were removed by IT using corporate licenses.

[chibitrunks9]

1100's have the COA inside the battery bay. Enterprise lease selloffs often remove COA's as policy and/or were removed by IT using corporate licenses.

I think he meant the label in the upper right corner that contains the serial / part numbers.....

[bmhome1]

The serial tag can fall off using cleaners that dissolve bond/and or weakened peeling off feeling screw beneath in attempts to open case. Not necessarily shady previous owners as cause.

[110011]

Yes, I meant the sticker on the outside. The COA is still under the battery though. I bought this from an individual on Craig's list. And yes, he was shady, but mostly in retrospect was when I found these things out. He sent me a picture of a different unit entirely and then lied about it when I asked about the differences, told me the battery was just dead in the stylus when in fact it's not even the correct one, advised me that he wasn't sure if there was an optical drive in the bay when anyone spending more than 10 minutes with the docking station could figure out there wasn't, told me that his brother bought the unit in late 2005 or early 2006 which meant it was still under warranty, but come to find out all these things were deceptive untruths. HP advised me the unit went into warranty in January 2004.

Anyway, you live and you learn. At least I don't have much money in it.

[andyt99]

Has anyone here installed from the recovery CDs? I have, from what I believe to be a copy of the CDs and everything works great except it never asks me for the Windows Product Key. It works fine but it's almost like it's a volume license version. Is that right?

[DaveTN]

When installing from factory recoveryCD's, those like the ones for the TC1xxx are model specific and some look for bios tags and do not require a serial key or activation. However, if you try to use the disks on another computer they will either not work or ask for a serial key.

David

[melnick]

Hi all. just joined the forums. i have a mint condition TC1100 (one of last ones made with 1.2ghz chip and only just out of warranty). i bought off ebay and all is well except i want to restore and have no media. HP over here are hopeless. all calls go to an Indian call centre who tell me to call microsoft about the restore CDs. of course microsoft then tells me it is an OEM install only and so only HP can get me the disk. should be simple but isn't. anyone got some joy for me? Nick

[bmhome1]

melnick,

Send me a private message.

[TabletRon]

melnick,

If bmhome1 doesn't work out I can maybe help you.
PM me.

[BurnMaester]

Just to post refresh this phone number and process still works i just ordered mine today. the phone number gets you straight to like the consumer ordering department.

[adam.wu]

I called the number and it doesnt work :(

Is there any chance there is someone out there that could make me an image of the discs?

It would be greatly appreciated :D

[mdavej]

Still works for me. You just have to tell them your serial number.

[adam.wu]

I have tried the number from 13 different lines and still nothing. I called hp and was able to order the discs... they transferred me to that number.

thanks to all who've msged me.

[yavinash]

hey, could anyone post a image of the TC1000 recovery disks...

i need to restore my comp and needs the disks ...

[Gideon007]

You won't get an image here...

[bmhome1]

yavinash,

Send me a PM.

[negative1]

i had the same issue,

however, i found the restore disks online..

i'm reinstalling it right now..

later
-1

[negative1]

woohoo! i'm back up and running now..

the restore disks worked fine..

although i think i need to mess around with some settings
to get the journal/rotation stuff to be recognized..

thanks for all the help everyone..

later
-1

[yavinash]

Hey, where did u manage to get the quick restore cd's from?

[theveggiejerk]

HI! I just joined the forum like 5 seconds ago YAY!!!! Anywho I just got a TC1000 (or soon because it hasn't arrived yet). It has no OS but it was a steal and I thought it would be perfect for the starving music that I am. I called HP and they told me that they wanted 35 dollars!!! I tried to look for cheap/free OS's (leaning towards free) online but alas I'm lost and school starts in a month. anyone wanna help?

[TabletRon]

I know you can download them for the TC1100 but I can't find them for the TC1000.
Sorry, Does your tablet have the windows key sticker under the battery? I got my OS DVD and Driver CD for the TC1100 from HP and it only cost me $10.

Ron

[Tallman47]

I just ordered the restore disk set from hp, so the number still works..... took about 2 min. Cost was $10.63 with free USPS shipping. You will need your Model number (CT1100) and the S/N on the back of the tablet. Call 1-800-952-7689 option #1.

[HarryP]

Hi all, I'm trying to resurrect my tc1000 and can't find my restore CDs and HP UK don't seem to be able to supply them... can some kind soul help by putting a copy on line for me to grab?

Thanks

Harry

[ourtech]

Does anyone know if the number and price in this thread are still valid? I just bought a TC1100 off eBay and it is missing the HD. I have a replacement, but I need the CD's. Has anyone ordered them recently or is there another place to get them? Thanks.

[TabletRon]

Last I heard you can still get them from HP. You just need to give them the model (TC1100) and your serial number. They should still be around $10 to $12

[TabletRon]

Try this number. 800-334-5144

[soynegativo]

Hello, i am from Spain, i recently re-built a tc1000 from old tc1000s that where not working, now i lack the cds, and spanish hp support does not help very much with this, can someone point me in the right direction to get the cds or help me to get them through eeuu sales dept? i can pay postage and shipment of the cds if someone has them...

thank you all.

[TabletRon]

Did you try different numbers for HP. I cant read this but the second one down should be the business number. That is the number you want to contact. Give it a try.
http://welcome.hp.com/country/es/es/contact/phone_assist.html

Ron

[soynegativo]

I made a call just now, and the response is:

We (HP Support Spain) do not ship any OS cds/dvds, you can always install other OS or in case you have not deleted any computer partitions, you can reinstall from the hd.

so, nothing to do here.

I found a web page for someone who can share the cds via ftp, www[dot]marknine.net/TC1000.html for 15£... does anyone know this guy ?

Anyone with a best offer? Maybe someone could send me a copy? , i really would like to get those cds for my frankenstein tc1000

[Gideon007]

yeah, HP Europe isn't as customer friendly as HP US is :(

[soynegativo]

well, not only HP...
I will go to ny in April, and i am sure i could get the cds+the tc1000 itself for the price of finding the cds here.

:(

[HarryP]

I've just used the TC1100 CDs to re-install my TC1000 successfully, they are available from the web, i'll send you a PM with where I found them soynegativo.