natcha
10-22-2007, 01:47 AM
I've had a very interesting weekend adventure with my new U810. Late on Friday night, I was playing around with the Wi-Fi. Everything was working great - watched a few videos streamed from my desk pc. When I went to shutdown the U810, it seemed to hang on the shutting down screen. Couldn't CTL-Alt-Del from either the key on the screen or using the keyboard. The off switch didn't work either. Finally removed the battery.
This is when the adventure really started. Upon re-inserting the battery, system started to boot and then would hang on Starting XP screen. No disk activity. Used the off switch to turn off, then waited a few moments, then tried again. Got message that windows wasn't shutdown properly, so chose to start in safe mode. System would boot to Loading MUP.SYS and then hang. Tried several times, same results.
Okay - no problem - that's what they make the Restore disk for - right? Saturday morning, borrowed a USB DVD drive from my neighbor. Booted the restore DVD and restored the operating system. Booted up - no go - still hangs at MUP.SYS.
Okay, maybe something is still left on the hard drive. Booted restore and used the utility to wipe the hard drive, did restore again and rebooted - nope - still hangs on MUP.sys.
Time to search the Web. Spent next hour reading the hundreds and hundreds of messages dealing with XP hanging on MUP.SYS. Seems to be fairly common - but no one has single solution that works for everyone. Several messages that suggested resetting the BIOS seemed to have the best promise. But the X810 doesn't have a jumper to reset the bios. Booted into bios setup, selected Reset Bios, exit and saved. Booted into Bios again, made a couple of minor changes, exit and saved. Booted again into bios and selected reset Bios, exit and saved. I had read that this will cause the bios to be completed rewritten.
Booted the restore disk, repartioned the disk to a 17 GB C-Drive and a 20 GB D-Drive. Did a restore to the C-Drive. NOTE: Restore does NOT overwrite the D-Drive or Partition the hard drive.
Booted up and all was working. The restore puts back all the programs and drivers except for the One Note program. The system is still working fine this morning. I'm still not sure what happened to cause the problem. The only thing I can think up is that the windows update may have started running in the background when I was playing around with the wi-fi. It then wouldn't shutdown until the update had finished installing. My unplugging the battery probably corrupted the system.
The good news is that I now know the restore will work and I now have a usable D-Drive size.
Bill
This is when the adventure really started. Upon re-inserting the battery, system started to boot and then would hang on Starting XP screen. No disk activity. Used the off switch to turn off, then waited a few moments, then tried again. Got message that windows wasn't shutdown properly, so chose to start in safe mode. System would boot to Loading MUP.SYS and then hang. Tried several times, same results.
Okay - no problem - that's what they make the Restore disk for - right? Saturday morning, borrowed a USB DVD drive from my neighbor. Booted the restore DVD and restored the operating system. Booted up - no go - still hangs at MUP.SYS.
Okay, maybe something is still left on the hard drive. Booted restore and used the utility to wipe the hard drive, did restore again and rebooted - nope - still hangs on MUP.sys.
Time to search the Web. Spent next hour reading the hundreds and hundreds of messages dealing with XP hanging on MUP.SYS. Seems to be fairly common - but no one has single solution that works for everyone. Several messages that suggested resetting the BIOS seemed to have the best promise. But the X810 doesn't have a jumper to reset the bios. Booted into bios setup, selected Reset Bios, exit and saved. Booted into Bios again, made a couple of minor changes, exit and saved. Booted again into bios and selected reset Bios, exit and saved. I had read that this will cause the bios to be completed rewritten.
Booted the restore disk, repartioned the disk to a 17 GB C-Drive and a 20 GB D-Drive. Did a restore to the C-Drive. NOTE: Restore does NOT overwrite the D-Drive or Partition the hard drive.
Booted up and all was working. The restore puts back all the programs and drivers except for the One Note program. The system is still working fine this morning. I'm still not sure what happened to cause the problem. The only thing I can think up is that the windows update may have started running in the background when I was playing around with the wi-fi. It then wouldn't shutdown until the update had finished installing. My unplugging the battery probably corrupted the system.
The good news is that I now know the restore will work and I now have a usable D-Drive size.
Bill